Privacy Policy
Finalized October 29, 2025 - Flipit Global Limited - Jurisdiction: Hong Kong SAR
1. Introduction
Flipit Global Limited ("Flipit," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, browser extension, and services (collectively, the "Services"). This policy applies to all users globally and complies with applicable data protection laws, including the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong and the General Data Protection Regulation (GDPR) where applicable.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Account Information: Name, email address, username, and password when you create an account.
- Profile Information: Optional profile details you choose to provide.
- Communication Data: Messages, comments, and other content you submit through our Services.
- Payment Information: Payment details processed by third-party payment processors (we do not store full payment card details).
2.2 Usage Data
We automatically collect certain information when you use our Services:
- Device Information: IP address, browser type, operating system, device identifiers.
- Usage Information: Pages visited, features used, time spent, referral sources.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience (see our Cookies Policy for details).
2.3 Web3 and Token Data
If you interact with our token ecosystem or use Web3 features:
- Wallet Addresses: Public blockchain wallet addresses you connect to our Services.
- Transaction Data: On-chain transaction records related to $FLIPS or other tokens (publicly available on the blockchain).
- Node Operation Data: Information related to Flipit Node ownership and operation.
3. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our Services.
- To process transactions and manage your account.
- To communicate with you, including sending updates, notifications, and support messages.
- To personalize your experience and deliver relevant content.
- To detect, prevent, and address fraud, security issues, and technical problems.
- To comply with legal obligations and enforce our Terms of Use.
- To analyze usage patterns and improve our Services.
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal data based on:
- Consent: You have given clear consent for us to process your personal data for specific purposes.
- Contract: Processing is necessary to fulfill our contract with you (e.g., providing Services).
- Legal Obligation: Processing is necessary to comply with legal requirements.
- Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving Services, fraud prevention), provided your rights do not override these interests.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- Legal Requirements: When required by law, court order, or to protect our rights and safety.
- With Your Consent: When you explicitly agree to share your information.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data (subject to legal obligations).
- Objection: Object to processing of your data for certain purposes.
- Portability: Request transfer of your data to another service (where applicable).
- Withdraw Consent: Withdraw consent for processing where consent was the legal basis.
To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.
8. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards (e.g., standard contractual clauses).
10. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Flipit Global Limited
General Support: [email protected]
Privacy Inquiries: [email protected]
Address: [Hong Kong Address]